Returns & Exchanges

At Naturecan, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns or exchanges on all unworn items. We ensure a seamless process to help you find the perfect fit while maintaining our commitment to quality and customer care.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.