Frequently Asked Questions
Everything you need to know about Naturecan fashion and services.
What materials are used in Naturecan apparel?
We prioritize sustainability by using high-quality organic cotton, recycled polyester, and eco-friendly dyes to ensure our clothing is both durable and kind to the planet.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your manufacturing processes ethical?
Yes, we partner exclusively with factories that hold certified fair labor standards, ensuring safe working conditions and fair wages for all workers involved in our supply chain.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.